Privacy Policy

This Privacy Policy applies to Shryxellstryxell, a clothing tailoring and repair business operating in New Zealand. We are located at 25C Broadway, Newmarket, Auckland 1023, New Zealand. We offer garment alterations, clothing repairs and tailoring services to customers in Auckland and across New Zealand. This policy describes how we collect, use and protect your personal data when you use our alteration, repair and tailoring services, visit our website or contact us.

Data we collect

When you request clothing alterations, repairs or tailoring in Auckland (or elsewhere in New Zealand), we may collect your name, contact details (email, phone, address) and information about your garments and the work you need — for example hems, zip replacement, suit adjustments or other alteration and repair work. When you use our contact form we collect the name, email and message you provide. We do not collect more data than necessary for providing our tailoring and repair services and responding to enquiries.

How we use your data

We use your data to provide clothing alteration and repair services in New Zealand, to communicate about your orders (e.g. quotes in NZD, completion, collection from our Auckland studio at 25C Broadway, Newmarket), to respond to your enquiries and to improve our services. We do not use your data for marketing unless you have given clear consent.

Sharing and storage

We do not sell your data. We may share data only where required by New Zealand law or with service providers who assist our business (e.g. hosting) under strict confidentiality. Your data is stored securely and retained only as long as needed for the purposes above or as required by New Zealand law.

Your rights

Under New Zealand privacy law you may ask for access to, correction or deletion of your personal data. You may withdraw consent where we rely on it. To exercise these rights or ask questions about this policy, contact us at 25C Broadway, Newmarket, Auckland 1023, New Zealand or using the details on our contact page.

Scope

This policy covers all personal data collected in connection with our clothing tailoring and repair services in New Zealand, including visits to our Auckland studio, contact form submissions and any communication about alterations, repairs or tailoring work.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.